Case Study - Fire Department
Montgomery County Fire and Rescue Service (MCFRS), a large countywide fire department with over 50 stations, faced significant challenges in their Community Risk Reduction (CRR) efforts due to outdated software and limited reporting capabilities. These issues made it difficult to effectively complete Community Risk Assessments (CRA) and streamline the collection of critical data addressing life-threatening risks, such as smoke alarm installations in economically disadvantaged neighborhoods.
How We Helped
MCFRS partnered with Futurity to develop a custom application designed to meet the specific needs of their department. The application facilitated varied use cases, dynamic task creation, and tracking capabilities linked to GIS, aligning with the department’s CRR objectives while being user-friendly for firefighters in the field. Deployed on both mobile and desktop platforms across all fire stations in the county, the solution provided a central command center dashboard, allowing easy reporting with data segmentation by geography, date, status, type, and employee.
By leveraging the Futurity Platform, MCFRS successfully addressed their challenges, improving their CRR efforts and annual CRA completion. The powerful features, including GIS Mapping & Layering, Mitigation, the Common Operating Picture Dashboard, and the Government Reporting Form Aggregator, enabled MCFRS to effectively manage risk within the community, ensuring ongoing funding and support. With the help of the Futurity Platform, MCFRS is now better equipped to protect the lives and well-being of Montgomery County residents.